Domestic House Cleaners London Cleaning Agencies Services Companies Fast, UK

Domestic House Cleaners London

Frequently Asked Questions - Domestic House Cleaning Services

What kind of services do you provide?
What sort of jobs are the cleaners prepared to do?
Can I specify the day the cleaner comes?
How long will it take you to find me a cleaner?
Can I have a cleaner once a month?
Will I have the same cleaner every week?
Will the cleaner come in for an hour a day?
What happens if the cleaner lets us down?
Will you be able to provide a cleaner if I move to a different area?
Do you provide transport for the cleaners?
Who pays the cleaner, you or I?
Do you have insurance?
How do you vet the cleaners?
How do you ensure reliability and honesty?
OK, I want to go ahead. What happens next?

1. What kind of services do you provide?

All the cleaners are fully insured should the worst happen. They provide comprehensive cleaning services at your convenience. At times to suit you, as often as you like.

As well as cleaning we offer:

Washing & Ironing
Carpet Cleaning
Upholstery Cleaning
Shopping
Party Help
After Party Help
Dog Walking
Window Cleaning
Spring Cleaning
Commercial Cleaning

The cleaners can cook your meals, serve cocktails and canapé's at parties. Apart from private and residential properties we clean restaurants, churches, offices, film studios, office buildings for private clients and property management companies and estate agents.

top

2. What sort of jobs are the cleaners prepared to do?

The cleaners will do most types of cleaning including;

Vacuuming
Polishing
Dusting
Cleaning Kitchens & Bathrooms
Ironing
Tidying
Mopping
Changing bed sheets
Shopping

If you have a specific requirement please email or call the office and we can discuss it with you in detail.

top

3. Can I specify the day the cleaner comes?

Yes, in most cases it is possible to specify the day your cleaner attends.

Fast Cleaners makes every effort to meet the requirements of prospective clients.

top

4. How long will it take you to find me a cleaner?

FastKlean endeavours to meet all requests as soon as possible and we will respond to all queries within 24 hours.

Time, location and work-load all have an influence on the ability to introduce a cleaner but in most cases we will have someone available within 7 days.

top

5. Can I have a cleaner once a month?

Yes.

Fast Cleaners can supply a cleaner as often or as little as you like. In cases such as these however, we cannot guarantee that it will always be the same cleaner who attends.

top

6. Will I have the same cleaner every week?

Yes.

We understand that it is preferable to have the same cleaner every week and under normal circumstances, this would be the case.

top

7. Will the cleaner come in for an hour a day?

No.

Our policy is a two and half hours minimum per week or three hours per fortnight for regular cleaning. This is to ensure that travel and other expenses remain in proportion to the cleaners' wages.

top

8. What happens if the cleaner lets us down?

Fast Cleaners considers every client as a valuable customer. The cleaners are vetted for reliability and we try to ensure that you are never dissatisfied. Occasionally, events may occur which are beyond our control and we may have to substitute your cleaner, temporarily or permanently.

Please call us as soon as possible if you are dissatisfied and we will do our utmost to ensure the mistake is rectified and never repeated.

top

9. Will you be able to provide a cleaner if I move to a different area?

Yes.

As long as you are within the M25 area.

top

10. Do you provide transport for the cleaners?

No.

The cleaners use their own or public transportation to make appointments.

top

11. Who pays the cleaner, you or I?

You pay the cleaner the fee arranged by yourself and our office. The cleaner should be paid direct in cash or cheque at £6.50 an hour at the end of each session worked. Company commission is £2.50 an hour which is payable by the client monthly by standing order or cheque.

Any tips or bonuses are paid directly to the cleaner.

top

12. Do you have insurance?

The cleaners have full public liability insurance which protects client's homes against accidental damage. For more information, please read our Terms & Conditions.

top

13. How do you vet the cleaners?

Fast Cleaners vet prospective applicants in the following areas;

Immigration Status
Proof of identity and home address
Past work history and references
General personality suitability
Initial test & induction course on common cleaning tasks

We ensure that all the cleaners are suitably trained before we allow them to attend your property.

top

14. How do you ensure reliability and honesty?

At the induction briefing these qualities are stressed thoroughly and quality control procedures are in place to ensure that the cleaners operate in a reliable and honest manner. We also check the references that are provided to ensure that the cleaners have a proven employment record. We DO NOT introduce cleaners who cannot provide us with satisfactory references.

top

15. OK, I want to go ahead. What happens next?

Either call us FREE on 08000 436 001 or complete our 'Book A Cleaner' form.

Alternatively, you may e-mail us your specific requirements using our on-line form.

We will contact you within 24 hours to discuss arrangements.

top

Home || About us || Services || Book a Cleaner || Contact us || Terms and Conditions || FAQs || Links
Link to us
North London || North West London || West London || East London ||
South East London || South West London || Central London
Disclaimer & Private policy

Here is a list of all London postcodes and areas we currently cover:

abbey wood se2, abbots langley wd5, acton w3, addlestone kt15, archway tufnell park n19, ascot sl5, ashford tw15, ashtead kt21, balham sw12, barnes castelnau sw13, barnet en5, beckenham, battersea clapham junction sw11, bayswater paddington w2, belvedere da17, bethnal green shoreditch e2, bexley da5, bexleyheath da7, blackheath westcombe park se3, bloomsbury grays inn wc1, bow bromley by bow e3, brentford, brent, brixton streatham hill sw2, brockley crofton park honor oak se4, bromley br2, brook green, buckhurst hill, bushey wd23, canning town north woolwich e16, carshalton sm5, catford hither green bellingham se6, charlton se7, chelsea brompton sw3, chertsey kt16, cheshunt en7, cheshunt waltham cross en7, chessington kt9, chigwell ig7, chingford highams park e4, chiswick w4, clapton e5, claygate, clerkenwell finsbury barbican farringdon ec1, cockfosters, coulsdonc cr5, covent garden holborn strand wc2, cricklewood neasden nw2, deptford se8 london, croydon cr0 , datford da1, dagenham rm9, deptford se8, dunstable lu6, ealing w5, earls court sw5, east barnet en , east croydon, east dulwich se22, east finchley n2, east ham e6, east molesey kt8, eastcote, egham tw20, elsham, eltham mottingham se9, eltham park, enfield en2, epping forest, epsom downs, epsom kt17, esher kt10, finchley central n3, ewell, feltham tw13 tw14, foots gray, fleet street st.pauls ec4, finsbury park manor house n4, forest gate upton park e7, forest hill se23, fortis green n2, friern barnet new southgate n1, fulham parsons green sw6, golders green hampstead garden suburb nw11, greenwich se10, granche hill, greenhill, hainault, hackney dalston e8, hackney homerton e9, hammersmith w6, hampstead heath, hampstead swiss cottage nw3, hampton hill hampton tw12, hanwell w7, hanger lane, hanwell w7, hanworth, hatton, hayes ub4, havering, hemel hempstead hp, hendon brent cross nw4, herne hill se24, heston, hook, herne hill se24, highbury n5, highgate n6, hoddeston en11, holloway n7, hornsey crouch end n8, hounslow, ickenham, ilford ig1, isle of dog docklands canary wharf e14, isleworth, islington barnsbury canonbury n1, kensigton w8, kentish town nw5, kew gardens, kew, kings langley wd4, kingsbury, kingston upon thames kt1, kingston, kingsbury colindale nw9, knebworth sg3, ladbroke grove north kensigton w10, lambeth kennington se11, leatherhead kt22, lee grove park se12, lewisham hither green se13, leyton e10, leytostone e11, long diito, loughton ig10, lower edmonton n9, luton lu, maida vale warwick avenue w9, manor park e12, mayfair marylebone soho w1, mill hill nw7, mitcham cr4, , monument tower hill aldgate ec3, moorgate liverpool street ec2, morden, mortlake east sheen sw14, muswell hill n10, new cross gate se14, new maden kt3, norbiton, north finchley woodside park n12, northolt, notting hill holland park w11, orpington br6, osterley, palmers green n13, peckham nunhead se15, penge anerley se20, perivale, pinner green, peckham nunhead se15, pinner ha5, plaistow, potters bar, purley, putney roehampton sw15, rainham rm13, redbourn al3, redbridge, regents park camden town nw1, richond tw9, romford rm7, rotherhithe bermondsey surrey quays surrey docks se16, ruislip ha4, seven kings, seven sisters n15, sheperds bush w12, shepperton, shirley, sidcup da15, soho w1, south beddington, south croydon, south kensington sw7, south lambeth nine elms sw8, south norwood se25, south wimbledon raynes park sw19, south woodford e18, southall, southfields, southgate n14, st.john's wood nw8, st.mary's cray, st.paul's cray, staines tw18 tw19, stanmore ha7, stevenage sg1, stockwell brixton sw9, toke newington stamford hill, stratford west ham e15, streatham norbury sw16, sunbury on thames tw16, surbiton kt6, sutton sm1, swanley br8, sydenham se26, teddington, temple fortune nw11, thames ditton kt7, thames ditton, thornton heath cr7, tolworth, tooting sw17, tottenham n17, tower hill, twickenham, upper edmonton n18, upper norwood crystal palace se19, upper wandsworth, uxbridge ub10, wallington, walthan abbey en9, walton on thames kt12, walworth elephant and castle se17, wandsworth earlsfield sw18, warwick avenue, waterloo bermondsey southwark borough se1, waterloo, watford, wealdstone, welwin al6, welwin garden city al7, wembley ha9, west molesley kt8, west brompton worlds end sw10, west dulwich se21, west ealing w13, west end, west hampstead kilburn queens park nw6, west kensington w14, west norwood tulse hill se27, west wickham br4, westminster belgravia pimlico sw1, weston green, weybridge kt13, wheathampstead al4, whetstone totteridge n20, whitechapel stepney mile end e1, willesden harlsden kensal green nw10, wimbledon merton sw19, winchmore hill n21, woking gu22, wood green alexandra palace n22, woodford green, woodmansterne, woodside park, woolwich plumstead se17, worcester park, pinner ha5, .st. albans al, monument tower hill aldgate ec3Haggerston, Bow, Upper Clapton, North Beckton, Forest Gate, Hackney, South Hackney Streatham Hill, Brompton, Clapham, Earls Court, Fulham, South Kensington, South Lambeth, Brixton, Chelsea, Battersea, Barnes, Bayswater, East , Bromley, Hayes, Beckenham, South Croydon, Mitcham, Thornton Heath, Purley, Chingford Hatch, , Middlesex, Broxbourne, Hoddesdon, Hertfordshire, Hatch End, Pinner, Northwood, Stanmore, Edgware, Essex, Hainault, Chigwell, Woodford Green, Buckhurst Hill, Loughton, Barking, Kingston Upon Thames, Surrey, New Malden, Worcester Park, Surbiton, Thames Ditton, East Molesey, Chessington, Esher, Romford, Dagenham, Southend, Mottingham, Woolwich, Upper Norwood, Penge, Sydenham, Norwood Newtown, Sutton, North Cheam, Morden, Carshalton, Wallington, Clapham, East Sheen, Putney, Steatham, Summerstown, Southfields, Wimbledon, Raynes Park, Twickenham, Hounslow, Isleworth, Brentford, Richmond, Teddington, Hampton, Feltham, Southall, Northolt, Greenford, Chiswick, Ealing, Hanwell, Ealing, St. Albans, Hertfordshire, Wheathampstead, Orpington, Kent, Farnborough, Orpington, Chislehurst, Swanley, Chelmsford, Ingatestone, Ongar, Billericay, Brentwood, Brentwood, Essex, Epping, Harlow, Caterham, Coulsdon, Warlingham, Croydon, Dartford, Kent, Longfield, Dartford, Bexley, Bexleyheath, Erith, Greenhithe, Swanscombe, Gravesend, Sidcup, Welling, Belvedere, Erith, Potters Bar, Hertfordshire, Waltham Cross, Waltham Abbey, Woking, Virginia Water, Chalfont St. Giles, Buckinghamshire, Beaconsfield, High Wycombe, Cobham, Walton-On-Thames, Weybridge, West Byfleet, Addlestone, Chertsey, Epsom, Tadworth, Ashtead, Leatherhead, Bookham, Leatherhead, East Horsley, Redhill, Reigate, Strood Green, Oxted, Godstone, Romford, Hornchurch, Rainham, Upminster, South Ockendon, Grays, Tilbury, Purfleet, West Thurrock, Grays, Slough, Berkshire, Sutton, Morden, Carshalton, Wallington, Banstead, Sevenoaks, Westerham, Ashford, Sunbury-On-Thames, Shepperton, Staines, Egham, Haye, West Drayton, Uxbridge, Rickmansworth, Kings Langley, Abbots Langley, Borehamwood, Radlett, Watford, Bushey, Harpenden, Welwyn, Welwyn Garden City, Hatfield, Chelmsford, Dunmow, Sawbridgeworth, Guildford, Camberley, Lightwater, Bagshot, Windlesham, Yateley, Sandhurst, Berkshire, Fleet, Hampshire, Hemel Hempstead, Hertfordshire, Berkhamsted, Chesham, Amersham, High Wycombe, Great Missenden, Tring, Hertfordshire, Princes Risborough, Rochester, Chatham, Snodland, Gillingham, Dorking, Horley, Lingfield, Crawley, West Sussex, Ascot, Berkshire, Gerrards Cross, Edenbridge, Tonbridge, Braintree, Witham, Maldon, Bishop's Stortford, Stansted, Cranleigh, Godalming, Farnham, Aldershot, Farnborough, Hindhead, Haslemere, Petworth, West Sussex, Midhurst, Liphook, Petersfield, Liss, Alton, Bordon, Aylesbury, Luton, Bedfordshire, Dunstable, Leighton Buzzard, Horsham, Forest Row, East Sussex, East Grinstead, West Sussex, Slough, Windsor, Tunbridge Wells, Wadhurst, Crowborough, Coleman's Hatch, Tonbridge, ,Dunstable,Bishop’s, Stortford, Hertford, Harlow, Dartford, Swanley, Reigate, Woking, Bracknell, Letherhead, Crawley, Dorking, Reading, Maidenhead, Windsor, Staines, Slough, High Wycombe, Thame, South beddington, Selsdon, Addington, New addington, West wickham, Shirley, Addiscombe, Wallington, Beddington, Sutton, Belmont, Cheam, North cheam, Chessington, Claygate, Esher, Hinchley wood, Thames ditton, Sunbury, Hanworth,Petts wood, St mary cray, Crockenhill, Orpington, Chelsfield, Wilmington, Joyden’s wood, Hextable, Potters crouch, Park street, Chiswell green, Kings Langley, Abbots Langley, Chipperfield, Bovingdon, Chesham, Botley, Ley hill, Latimer, Belsize, Sarratt,Chenies, Chorleywood, Rickmansworth, Batchworth, Harefield, Eastbury, Bushey, Aldenham, Radlett, Letchmore heath, Shenley, Ridge, Monkey Hadley, Hawley wood, Marshalswick, Cloney heath,London colney, Hatfield, Welham green, Brookmans park, Cuffley,Northaw, Goff’s oak, Essendon, Little berkhamsted, Bayford, Brickendon, Little amwell, Hertford heath, Adeyfield, Leverstock green, Bedmond, Bovingdon,Chipperfield, Beaconsfield, Chalfont st giles,Seer green, Old Windsor, Datchet,Eton, Dorney, Poyle, Colnbrook, George green, Iver, West drayton, Cowley,Wood end, Virginia water, Weybridge, Epsom, Chipping Ongar, Brentwood, Hutton, Ingrave, West horndon, Bulpham,Upminster, Corbets tey, Rainham, South ockendon, Aveley, Theydon bois, Ware,Coopersale common, North weald bassett, Toot hill, High Ongar, Northon heath,Radley green, Loves green, Widford, Writtle, Great oxney green, Willingdale,Moreton, Fyfield, Hastingwood, Foster street, Thrushesbush, Matching green, Abbess, Roding, Beauchamp roding, Birds green, Boyton cross,Roxwell, Newney green, Shallow bowels, Cooksmill green, Matching tye,Blackmore, Mill green, Fryerning, Heybridge, Ingatestone,Mountnessing, Chigwell, Billericay, Wickford, Crays hill, Basildon, Chelmsford, Great baddow, Sandon howe green, Great burstead,Little burstead,IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8 , KT9, KT10, N3, N9, N11, N12, N13, N14, N18, N20, N21, NW4, NW7, NW9, RM6, RM8, RM9, RM10, SE6, SE9, SE18, SE19, SE20, SE25, SE26, SE27, SM1, SM2, SM3, SM4, SM5, SM6, SW12, SW14, SW15, SW16, SW17, SW18, SW19, SW20, TW1, TW2, TW3, TW4, TW5, TW7, TW8, TW9, TW10, TW11, TW12, TW13, TW14, UB1, UB2, UB5, UB6, W4, W5, W7, W13, AL1, AL2, AL3, AL4, BR5, BR6, BR7, BR8, CM1, CM4, CM5, CM11, CM12, CM13, CM14, CM15, CM16, CM17, CM18, CM19, CM20, CR3 , CR5, CR6, CR9, CR0, DA1, DA2, DA3, DA4, DA5, DA6, DA7, DA8, DA9, DA10, DA11, DA12, DA13, DA14, DA15, DA16, DA17, DA18, EN6, EN7, EN8, EN9, GU21, GU22, GU23, GU24, GU25, HP8, HP9, HP10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24, RH1, RH2, RH3, RH8, RH9, RM2, RM3, RM4, RM5, RM7, RM11, RM12, RM13, RM14, RM15, RM16, RM17, RM18, RM19, RM20, SL3, SM1, SM2, SM3, SM4, SM5, SM6, SM7, TN13, TN14, TN15, TN16, TW6, TW15, TW16, TW17, TW18, TW19, TW20, UB3, UB4, UB7, UB8, UB9, UB10, UB11, WD3, WD4, WD5, WD6, WD7, WD17, WD18, WD19, WD23, WD24, WD25, AL5, AL6, AL7 , AL8, AL9, AL10, CM2, CM3, CM6, CM21, GU1, GU2, GU3, GU4, GU5, GU15, GU16, GU17, GU18, GU19, GU20, GU46, GU47, GU51, HP1, HP2, HP3, HP4, HP5, HP6, HP7, HP11, HP12, HP13, HP14, HP15, HP16, HP23, HP27, ME1, ME2, ME4, ME5, ME6 , ME7, RH4, RH5, RH6 , RH7, RH10, RH11, SL5, SL9, TN8, TN9, TN10, TN11, CM7, CM8, CM9, CM22, CM23, CM24, GU6, GU7, GU8, GU9, GU10, GU11, GU12, GU14, GU26, GU27, GU28, GU29, GU30, GU31, GU32, GU33, GU34, GU35, HP17, HP18, HP19, HP20, HP21, HP22, LU1, LU2, LU3, LU4, LU5, LU6, LU7, RH12, RH13, RH18, RH19, SL1, SL2, SL4, TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN12